We don't know how to say thank you and your colleagues enough for all your efforts to get Sam home safely.
He is home now and although his legs look very messed up he is in good heart. His wounds are infected and his ankle does not look brilliant so I know we did the right thing having him repatriated. It was a very stressful time for all of us but your cheery voice at the end of the line always helped. I am particularly grateful that you asked your representative doctor in Peru to translate the Spanish doctor's letter into English. I know you had to pull him out of the shower to do this (!) but if you hadn't I think Sam would still be there! You organised a driver to bring him back from the airport in an extra long car so that he could extend his legs and that was really helpful too. You were brilliant in every way - so thank you from all of us.
28th January 2012
